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- Micro Finance – Branch Manager
Curriculum
- 33 Sections
- 155 Lessons
- Lifetime
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- Fundamentals of Micro Finance8
- Evolution of Microfinance in India with a Brief History10
- Self-Help Groups (SHGs)11
- The Journey of Self-Help Groups (SHGs) in India and Present Scenario8
- RBI as the Regulatory Authority for Microfinance in India2
- Sa-Dhan7
- MFIN - Introduction and Brief History7
- Hierarchy of Field Staff in Microfinance Industry11
- Starting a Career as a Trainee Field Officer in Microfinance6
- Understanding Key Terms in Microfinance: Member, Group, Centre, Group Leader, Centre Leader7
- What is a Joint Liability Group (JLG)?2
- How Does a Joint Liability Group (JLG) Operate?2
- Advantages of a Joint Liability Group (JLG)2
- Disadvantages of a Joint Liability Group (JLG)2
- Village Survey8
- Compulsory Group Training (CGT)6
- Group Recognition Test8
- Loan Utilization Check in Microfinance8
- Credit Bureau Reports5
- Loan Pipelining6
- Ghost Loans6
- Code of Conduct6
- Arrear Management in Microfinance3
- Delinquency Management7
- Effective Arrear Follow-up in Microfinance3
- Effective Surprise Center Visits (SCV) in Microfinance4
- Non-Performing Assets (NPA) in Microfinance and RBI Prudential Norms5
- Microfinance Workflow: From Loan Disbursement to Collection8
- Flower Route Planning for Daily Collection in Microfinance5
- Business Correspondent Arrangement in Microfinance Institutions (MFI)10
- On-Book vs. Off-Book Portfolio in Microfinance6
- Co-Lending in Microfinance in India10
- Know Your Customer (KYC) Guidelines5
Advantages of Flower Route Planning
- Optimized Efficiency: Flower route planning ensures field officers’ time and effort are optimally utilized. By concentrating on one area at a time, they can minimize travel time and maximize collection efforts.
- Enhanced Accountability: The centralized hub allows for better oversight and accountability. Managers can easily track field officers’ activities and collections.
- Client-Centric Approach: Each spoke of the “flower” is dedicated to visiting a specific group of clients. This client-centric approach enhances the customer experience by ensuring regular and punctual collections.
- Reduced Errors: When field officers are responsible for specific clients or groups, they can develop a more profound understanding of their needs, reducing the likelihood of errors in recording repayments.
- Emergency Response: In case of any issues or emergencies, a well-structured route plan allows for swift responses as field officers are nearby.
