Privacy Policy for Zylo Micro Care Foundation

1. Introduction

Welcome to Zylo Micro Care Foundation ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for a job, enroll in our training programs or Learning Management System (LMS), or interact with our Facebook Ad Campaigns.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, participating in activities on the website, or contacting us.

• General Personal Data: Name, email address, phone number, and government-issued ID details (such as Aadhar or PAN) for KYC and financial inclusion services.
• Hiring and Employment Data: Resumes, work history, educational qualifications, skill sets, and interview assessment records collected during the recruitment process.
• LMS and Training Data: Login credentials, course progress, quiz/assignment scores, attendance records, and performance metrics collected when you use our training portals.
• Facebook Ad Campaign Data: Information submitted via Facebook Lead Ads (e.g., name, phone number, email). By submitting your information through Facebook, you consent to us contacting you regarding our services, loans, or employment opportunities.
• Automated Information: IP addresses, browser types, operating systems, and device information collected via cookies, pixels (including Facebook Pixel), and similar tracking technologies.

3. How We Use Your Information

We use the personal information collected for the following business purposes:

• To Deliver Services: Processing loan applications, providing financial literacy resources, and administering our MSME and micro-finance services.
• Hiring & Recruitment: Evaluating candidates for employment, communicating regarding job openings, and conducting background checks.
• Training & LMS Management: Creating user accounts, tracking educational progress, issuing certifications, and improving course materials.
• Marketing & Advertising: Following up on leads generated through Facebook Ad Campaigns, sending promotional emails, and retargeting ads. We do not sell your personal data to third parties.
• Compliance & Security: Enforcing our terms, conditions, and policies, fulfilling legal obligations under Indian law (including the Digital Personal Data Protection Act), and preventing fraud.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and the Facebook Pixel to track user activity on our website. The Facebook Pixel allows us to measure the effectiveness of our advertising by understanding the actions people take on our site. This helps us ensure our Facebook ads are shown to the right people and allows us to build targeted audiences for future campaigns. You can adjust your browser settings to refuse cookies or manage your ad preferences directly within your Facebook account settings.

5. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations:

• Service Providers: Third-party vendors who perform services for us (e.g., LMS hosting platforms, email delivery, SMS gateways).
• Legal and Regulatory Authorities: When legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Meta/Facebook: We share limited usage data with Meta to optimize our advertising campaigns, strictly adhering to Meta's Business Tools Terms.

6. Data Security and Retention

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location and applicable data protection laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("Right to be Forgotten").
• Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

8. Contact Us

If you have questions or comments about this policy, or wish to exercise your data rights, please contact our Grievance Officer at: