Code of Conduct in Microfinance
A code of conduct is a set of ethical guidelines that guide the behavior and practices of individuals working in the microfinance sector. This tutorial provides an overview of the code of conduct in microfinance.
Key Aspects of Code of Conduct:
- Client-Centric Approach: The code emphasizes that the welfare and interests of the clients should be paramount in all activities.
- Transparency: Transparency in financial transactions and operations is essential to maintain trust with clients and stakeholders.
- Confidentiality: Protecting the privacy and sensitive information of clients is a fundamental principle.
- Responsible Lending: The code promotes responsible lending practices to prevent over-indebtedness among clients.
- Professionalism: Staff members are expected to maintain a high level of professionalism and integrity in their interactions.